Services
What We Offer
Conflict is something we are going to encounter in life. As unsavory as that might seem, disharmony and division, strife and bitterness can be worse. Conflict is often defined as an expressed phenomenon – when we actually acknowledge there is a difference, a divergence, a disagreement, then we can do something about it. Because the term conflict might be associated with tension, stress and anxiety, or worse – feelings in general, which might be challenging to express and discuss – it tends to have a negative connotation, and therefore strategies and tactics earmarked for other negative things in life might be deployed. We avoid it, pretend it isn’t there, shift the blame of it or the responsibility for resolving it to someone else; we ignore the causes of it, minimize the substance of it, call it something else, pretend it is about something trivial; deliberately misunderstand it, characterize it, mis/label it, or procrastinate in our efforts to address it, being dishonest with others and ourselves. We might even assume (or feign to assume) that we have already addressed it, or that someone else should have already known about it so we should not have to talk about it.
What Do You Need To Do?
Even if it is a minor conflict, it can become something profoundly more serious if we leave it unexpressed, or refuse to confront it. Our cultural understanding of these things might also lead us to force an approach to the conflict that seems to be direct and immediate, but is really generated from fear, insecurity, or impatience. For example, we might say Talk is cheap and proceed to implement broad “solutions” to a problem without taking the time and energy to truly understand it. Mere words might seem unimportant if we’re in a hurry, but aside from the potential for lasting and profound consequences when we act too quickly, the act of communicating about a problem is how we are able to work on it.
Mediation
Domestic
Divorce, custody, parent-time, and all matters related to domestic cases. With or without legal counsel, pre-hearing, before or after filing. First step, or court-mandated.
Basic
Small claims and landlord v. tenant | neighbor v. neighbor | contracts | probate | estate | employer | coworker
Consulting
Ombuds work
Act as “representative” to help resolve problems in an organization by listening, exploring options, facilitating resolution, identifying systemic issues.
Analytics
Design and Implement a research program to discover causes of persistent personnel problems; gather and analyze data; present findings; probe into issues based on findings; develop custom solutions and training deliverables.
Seminars
Deliver informative sessions on prearranged topics related to interpersonal communication, conflict management, group processes.
Workshops
Facilitate practical applications of a range of topics suited to organizations: interpersonal conflict, group communication, workplace relationships.
Research
Comprehensive approach to organizational communication and conflict: qualitative exploration of employee/employer
Coaching
Pre-Divorce
Considering divorce? Either before the divorce process, or prior to a mediation or hearing, explore the relevant topics of divorce and discover the areas of greatest contention. Seek an early solution.
Relational
Having trouble communicating? Discuss your communication problems in a non-therapeutic setting. Examine communication patterns and strengthen your communication skills.
Conflict
Learn about and Practice effective conflict resolution and management: conflict styles, communication patterns, active listening, perspective-taking, and more.
Personal
Stuck in a rut? Interrupt repetitive communication issues in your group or family. Transform the way you interact and relate.
We’ll Support You All The Way
Aside from problems in conflict, there may be times when we need to make a decision or discuss something but we’re not able to summon the strength for it. When a loved one passes away, for example, there are aspects of that process that require decisions, and sometimes the consensus of a group, or the agreement of the family. Established channels for these processes – Mortuaries, Counselors, Attorneys – have their specialties and services available. And at times it can be expensive. If you need help having some conversations, meeting with stakeholders and interested parties, setting up and managing discussions, a facilitator can help.
In daily life we encounter differences of opinion and disputes about interests, needs, and rights constantly. Whether we can’t or won’t deal with those disputes, a mediator can help lay out the issues and ensure that everyone has a voice in the conversation and a seat at the table. Disputes ranging from a neighbor/property line question to a landlord/tenant issue, a disagreement between coworkers to a client and vendor, having a third party involved can help display the issue, discover positions and needs, explore and understand interests, and support parties’ process toward resolution.
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